Contact Us

For the quickest possible response to your needs, please select the appropriate category below.

Sales

General Sales

800-322-7292 — National Sales.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Free payroll quote.
 

Workers' Compensation Sales

877-266-6850
Monday through Friday from 8:00 a.m. to 6:00 p.m. ET.

Health Insurance Sales

877-266-6850
Monday through Thursday from 8:00 a.m. to 6:00 p.m. ET
and Friday from 8:00 a.m. to 5:00 p.m. ET.

Support

Paychex Payroll

If you have questions regarding your current payroll service, please contact your designated Payroll Specialist.

Paychex Online Payroll®

If you have questions regarding your current payroll service, please contact your designated Client Service Advisor.

Paychex Online Payroll® for Paychex Premier® Human Resources

877-762-4346
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex Online Services — General Ledger Reporting Service, Paychex Online Reports, Internet Time Sheet

General Ledger Reporting Service
877-456-6317
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex Online Reports
888-246-7500
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Internet Time Sheet
888-246-7500
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Login
 

Paychex Employer Services — General Benefits Related Inquiries

800-472-0072
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Flexible Spending Account (FSA)

800-472-0072 — Speak with an FSA representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex® HR Online and Employee Access Online (EAO)

800-820-5810 — Speak with an HR Online or EAO representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

HR Online Login.
 

401(k) and Retirement Services

800-472-0072
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Retirement Plan Login.
 

Paychex Premier® Human Resources

If you have questions regarding Paychex Premier, please contact your designated Human Resource Representative. If you have questions or issues specifically concerned with Paychex Online Payroll® for Paychex Premier, please call the number listed below.

Access Paychex Premier® Forms.
 

Paychex Online Payroll® for Paychex Premier
877-762-4346
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex Business Solutions (PBS)

800-741-6277 — Speak to a PBS representative.
 

Health and Benefits Online Login.
Access PBS Forms.

Time In A Box®

877-234-1851 — Speak to a Time In A Box representative for general information or technical support.

Time and Labor Online

866-933-3185 — Speak to a Time and Labor Online representative for general information or technical support.

Paychex Employee Services — General Benefit Plan Inquiries

877-244-1771
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Printable Version

Contact Paychex

For more information about our products and services, contact a Paychex representative:

800-322-7292
Monday - Friday
8:00 a.m. - 8:00 p.m. ET

Request Information

Free Payroll Quote
Paychex Premier® Human Resources - Your on-site HR partner. Learn More