Contact Us

For the quickest possible response to your needs, please select the appropriate category below.

Sales

General Sales

800-322-7292 — National Sales.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Free payroll quote.

Workers' Compensation Sales

877-266-6850
Monday through Friday from 8:00 a.m. to 6:00 p.m. ET.

Health Insurance Sales

877-266-6850
Monday through Thursday from 8:00 a.m. to 6:00 p.m. ET
and Friday from 8:00 a.m. to 5:00 p.m. ET.

Support

Paychex Payroll

If you have questions regarding your current payroll service, please contact your designated Payroll Specialist.

Paychex Online Payroll®

If you have questions regarding your current payroll service, please contact your designated Client Service Advisor.

Paychex Online Payroll® for Paychex HR Solutions — ASO

877-762-4346
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex Online Services — General Ledger Reporting Service, Paychex Online Reports

General Ledger Reporting Service
877-456-6317
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex Online Reports
888-246-7500
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

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Paychex Employer Services — General Benefits Related Inquiries

800-472-0072
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Flexible Spending Account (FSA)

800-472-0072 — Speak with an FSA representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex® HR Online and Employee Access Online (EAO)

800-820-5810 — Speak with an HR Online or EAO representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

HR Online Login.

401(k) and Retirement Services

800-472-0072
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Retirement Plan Login.

Paychex HR Solutions — ASO

If you have questions regarding the Paychex HR Solutions Administrative Services Organization (ASO), please contact your designated Human Resource Representative. If you have questions or issues specifically concerned with Paychex HR Solutions Online Payroll, please call the number listed below.

Access Paychex HR Solutions Forms.

Paychex Online Payroll® for HR Solutions — ASO
877-762-4346
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Paychex HR Solutions — PEO

800-741-6277 — Speak to a PBS representative.

Health and Benefits Online Login.

Access Paychex HR Solutions Forms.

Time In A Box®

877-234-1851 — Speak to a Time In A Box representative for general information or technical support.

Time and Labor Online

866-933-3185 — Speak to a Time and Labor Online representative for general information or technical support.

Paychex Employee Services — General Benefit Plan Inquiries

877-244-1771
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

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Contact Paychex

For more information about our products and services, contact a Paychex representative:

800-322-7292
Monday - Friday
8:00 a.m. - 8:00 p.m. ET

Request Information

Free Payroll Quote
Paychex HR Solutions - Your on-site HR partner. Learn More