Contact Paychex

For the quickest possible response to your needs, please select the appropriate category below.

Employee Contacts

Paychex Payroll

If you have specific questions about your paycheck, please contact your employer.

To learn what each number on a paycheck means and how it's calculated, view our Anatomy of a Paycheck.

Paychex Employee Services — General Benefit Plan Inquiries

877-244-1771
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Flexible Spending Account (FSA)

877-244-1771 — Speak with an FSA representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

FSA Login

Paychex® HR Online

If you have questions about HR Online, please contact your employer.

HR Online Login

401(k) and Retirement Services

877-244-1771 — Speak with a Retirement Services representative.
Monday through Friday from 8:00 a.m. to 8:00 p.m. ET.

Retirement Plan Login

Paychex Business Solutions (PBS)

If you have questions about your company's HR policies, or your specific benefits plan, please contact your employer.

Health and Benefits Online Login

Printable Version

Email an Associate

Contact Paychex

For general information about your company's benefit offerings, please contact your employer.

To speak with a Paychex representative, complete our request form or contact us.

Paychex Retirement Calculator